Australia has officially recognised the AS-IICRC S500:2025 Standard for Professional Water Damage Restoration, a landmark step for the industry. Published in March 2025 by Standards Australia, the new standard is the nation’s adaptation of the globally respected ANSI/IICRC S500:2021 framework.

The AS-IICRC S500:2025 sets out a science-based, comprehensive approach to water damage restoration, including:

• Principles of restoration and building science

• Drying science (psychrometry) and dehumidification strategies

• Microbiology and health impacts from microbial contamination

• Equipment, biocides, safety practices, and containment protocols

• Documentation, administration, and risk management

• Specialist considerations such as HVAC systems, structural drying, contents handling, and catastrophic losses.

Until now, Australia has had no nationally recognised standard for water damage restoration, resulting in varied practices across the industry. The adoption of the AS-IICRC S500:2025 closes this gap, providing:

• A consistent benchmark for all restoration professionals

• Stronger alignment with international best practice

• Greater confidence for insurers, regulators, and property owners

• Support from leading industry organisations, including RIA Australasia and major insurers

For many companies, the new standard will require changes in training, processes, and compliance. At Steamatic Global Recovery, it confirms the approach we have championed for decades.

• Our technicians are IICRC-certified and trained in line with the international S500 framework, long before its adoption in Australia.

• We deliver world-class training programs, ensuring every technician is specialised in major complex loss and catastrophic disaster recovery.

• We are a highly qualified and capable restoration provider, with a nationwide presence.

The adoption of the AS-IICRC S500:2025 raises the bar for restoration practice across Australia. But for SGR, it is simply recognition of the standards we already uphold.

By continuing to invest in science-based restoration, advanced training, and specialist expertise, we reaffirm our position as the benchmark for quality, capability, and trust in Australian restoration.

To learn how SGR can support your organisation in meeting the new AS-IICRC S500:2025 standard, contact our team today.